Privacy Policy for Queencoach Walk-In Tubs

Last updated: October 2026

This policy explains what Queencoach Walk-In Tubs ("we", "us") does with your information when you browse queencoach.property, phone the number listed here, or send in a form. It is a general template, not legal advice.

What We Gather

When you call or fill out a form, you may hand us some details. These can include your name, phone number, email address, location, and a short description of your bathroom project.

The site can also pick up some details on its own as you browse. Examples are your IP address, the type of browser and device you use, which pages you open, and when you visit. Calls to the number on this site may be tracked, and some are recorded, for quality checks and billing.

What We Do With It

We use the information to:

• Match you with an independent local provider of walk-in tubs or walk-in showers in your area
• Pass your request to that provider so they can get in touch
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the website and our service better
• Follow the law and guard against fraud or misuse

Who Gets Your Details

Queencoach Walk-In Tubs is a referral service. When you ask for help, we send your contact details and project notes to one or more independent providers or marketing partners so they can follow up. These businesses are separate from us. They run their own privacy practices.

Companies that keep this site and our phone lines running, such as hosting, analytics and call-tracking vendors, may also receive some information. We may share information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for cash. Some laws treat sharing data with marketing partners as a "sale" or "share". Where that applies, you may have the right to opt out.

Please Skip the Medical Records

Do not send us medical records or detailed health information. A short note about what makes bathing hard is plenty for a provider to plan a visit.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors use it. You can block or clear cookies in your browser settings. Keep in mind that turning them off may change how some parts of the site work.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete the personal information we hold, or opt out of certain sharing. Send your request to contact@queencoach.property. We may ask you to confirm who you are before we act on it.

Keeping Data Safe, and for How Long

We take reasonable steps to protect your information, though no system is perfectly secure. We keep information only as long as the purposes above or legal duties require.

Children

This site is not made for children under 13. We do not knowingly collect information from them.

Policy Changes

We may revise this policy from time to time. The date at the top tells you which version is current.

Reach Us

Have a question about this policy? Email contact@queencoach.property.